Why D1
Peace of Mind

Peace of Mind

Learn more about how Dimension One Spas® provides customers with peace of mind through a comprehensive warranty.

Dimension One Spas® is committed to providing customers with complete peace of mind through an all-encompassing warranty for their products. The manufacturer's guarantee extends to parts, assuring replacement or repair of any defective components. However, it's important to note that consumables or wear parts are not covered by the warranty.

To activate the warranty, customers need to register their spa. This step ensures the validity of the warranty and offers a means of tracking and verifying ownership.

Dimension One Spas® stands out by maintaining an extensive stock of spare parts, ensuring proximity, responsiveness, and availability. This approach facilitates efficient service and prompt replacement of any faulty components, minimizing potential downtime.

Warranty conditions differ depending on the specific spa model. Dimension One Spas® prides itself on offering transparent and genuine warranty terms, setting us apart from competitors. Unlike certain manufacturers, our warranty terms are straightforward and devoid of numerous restrictions or specialized application conditions.

Customer satisfaction takes precedence, and we provide a dependable warranty on our products. By registering the spa and adhering to warranty conditions, customers can relish their spa experience with confidence, knowing that any necessary repairs or replacements will be addressed promptly.

Further
Reading

Essential Indulgence

Dimension One Spas® believes that indulging oneself is essential for a joyful and fulfilling life, and our meticulously crafted hot tubs are designed to provide a tailored and luxurious experience that combines artful design, scientific innovation, and personalized features to elevate relaxation to new heights.

Premium Quality

Dimension One Spas® prioritizes durability and longevity in our spas by meticulously selecting materials such as Acrylinc Cuvettes, UltraLife®, elastocast, and timber, ensuring minimal maintenance, consistent performance, resistance to elements, and sustainability for an exceptional and long-lasting spa experience.

Deliberate Design

Dimension One Spas® merges wellness and elegant design with our patented curvilinear design, meticulous attention to detail, eco-friendly materials, wood imitation film, durable UltraLast covers, and chrome-plated jets, crafting visually stunning and functionally refined spas.

Patented Water Care

Dimension One Spas® leads the industry with innovative and environmentally responsible water treatment systems, providing crystal-clear water that looks, smells, and feels great, while reducing chemical usage and maintenance time.