Customer Service

We strongly recommend that you contact your local dealer FIRST for all of your service and parts needs. Your local dealer is able to personally review your situation and give you the best possible support. You can find your dealer's information here.

If you have additional questions for us, we are always happy to work with you. Please contact us in any of the following ways.

Service questions within North America:

Email: service@d1spas.comPhone (Regular business hours): 800.357.3527

Service questions outside of North America:



For additional support, please fill out the form below and a Dimension One Spas representative will reach out to you.