In mid-August, there was a fire at one of our factories. Thankfully, this occurred during off
hours and nobody was hurt.

Some of our equipment was damaged. Headway is already being made toward restoring
production so we can fulfill your order.

As we minimize potential delays, we will be regularly updating your dealer on our progress.
Should your delivery timeline be affected your dealer can also help recommend other models we produce.

We know you have a choice when choosing a hot tub, and we appreciate you choosing Dimension One Spas®. We want to make sure the product you receive meets our standards and yours.

We appreciate your patience as we manage this challenge.

Sincerely,
The team at Dimension One Spas®